源码简介
BeDesk是一个自托管，功能丰富的客户支持，工单，电子邮件管理和帮助平台软件，无需任何编码或服务器知识即可设置。
源码来自Codecanyon的Vebto，是bemusic和beshare等源码的作者。
在线演示
官方
https://bedesk.vebto.com
登录信息
Admin with full permissions: e**il: admin@demo.com password: demo
Agent with restricted permissions: e**il: agent@demo.com password: demo
Cus***er with mini**l permissions: e**il: cus***er@demo.com password: demo
本站不定时关闭的演示
http://bedesk.themez.cc
系统需求
PHP
MY**L
更新日志
引用: 4个版本更新一起发布
2019 May 12 – Version 1.2.5
Bug Fixes
Correct categories should *** show properly in article page, when article is attached to multiple parent categories.
Fixed a few issues with help center e**ort in admin area.
Corrected a few visual issues on user profile page in agent **ilbox.
Fixed an issue with envato reports not generating sometimes.
Fixed side navigation in offline documentation.
Fixed an issue with trigger sometimes not showing condition values when editing it.
2019 May 11 – Version 1.2.4
New Features
Added a new, ******r installer.
Added article contents sidebar to help center.
Added new search bar to conversation page for easily inserting help center article links into ticket.
Added new design for help center homepage. (It can be changed from settings page)
New tickets can *** be created by agents from **ilbox page.
“Notify via e**il” action in triggers page *** supports placeholders. (For ex**ple inserting ticket subject, replies, user e**il etc.)
Ticket cus***er can *** be changed from conversation page.
Help center can *** be e**orted as offline documentation.
E**ils can *** be piped directly to BeDesk.
Enhancements
“Ticket: assignee” condition *** accepts user ID or e**il address.
Ticket’s list will not show which agent (if any) a particular ticket is assigned to.
Canned replies can *** be shared between agents.
Help center categories (instead of tags) can *** be used for “new ticket” page categories.
Added user envato details in ticket sidebar (if envato integration is enabled).
Current page, filters and sorting order will *** be preserved in url on all pages containing paginated results.
Improved help center article page design.
Help center footer can *** be hidden from settings page.
Mailbox page is *** fully responsive.
Updated TinyMCE text editor to latest version.
Invalid characters will *** be auto**tically removed from “slug” when updating or creating cus*** page from admin area.
Navigating between different articles will *** cause page to scroll to top always.
Added “edit” button to article page (if user has proper permissions).
Improved category re-ordering via drag and drop in “help center > **nage > categories” page.
Search in “help center > **nage > articles” page will *** search article tags.
All users with “tickets.update” permission will *** be recognised as agents.
“Open ticket” button in ticket modal will *** close all open dialog windows.
A**zon S3 storage method endpoint can *** be changed via settings page.
Menu for cus*** pages can *** be created via menu **nager.
Link target (new or s**e window) can *** be specified via menu **nager.
Menu **nager “route” type items *** support query par**eters.
Google “mobile friendly” tests should *** fully pass.
“After reply action” will *** be stored per agent. Default value can be specified from settings page.
Settings page will *** validate most newly entered settings.
Raw e**ils can *** be sent to BeDesk via Api and they will be parsed properly.
Bug Fixes
Fixed several issues on “new ticket page” that occurred on iOS.
Fixed several issues in tickets and envato report pages.
Setting for changing **ximum items in help center search page should work properly ***.
Selecting article from search dropdown via keyboard arrows and clicking “enter” will *** properly open that article.
Fixed an issue where “canned reply” would not be editable sometimes.
Validation errors will *** be shown when adding attachments in “new ticket” page.
“All” Article status in help center article **nager will *** correctly show article drafts.
Text editor “import” and “warning” widgets will not render properly on cus*** pages.
Changes in “source” tab of text editor will *** be correctly persisted even without switching to “visual” tab first.
Pagination in help center **nager -> articles page will *** work properly.
Fixed an issue where actions in ticket ******* were not clickable in firefox sometimes.
Fixed an issue where “Notify: via e**il” action would sometimes show blank input instead of user e**il.
Validation messages will *** be translated when locale is not set to english.
It should not be possible to set homepage to blank page anymore from settings.
Siten**e entered in “admin > appearance > general” page will *** affect e**ils.
Properly resize wide logos in navbar on mobile.
Fixed an issue where user permissions could not be updated from admin area sometimes.
Menu item reordering via drag and drop should *** work properly in menu **nager.
“Add item” panel in menu **nager should *** work safari.
Fixed an issue where ticket and reply list would not be updated sometimes when realtime functionality is enabled.
2018 November 22 – Version 1.2.3
Bug Fixes
Fix an issue where database prefix was not applied sometimes.
2018 October 22 – Version 1.2.2
Bug Fixes
Add missing confir**tion e**il template.
Fix “Hide incomplete categories” option in settings page.
Allow users to download files attached by agents to their ticket.
Fix “notify: via e**il” trigger action.
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